Major Problem with Macbook: Need Help ASAP

Category: Geeks r Us

Post 1 by Eleni21 (I have proven to myself and the world that I need mental help) on Thursday, 12-Nov-2009 14:40:42

*Sending to The Zone BBS and Mac Visionaries.*
I'm having a major problem with my Macbook and have no clue what's going on. I was writing something in Text Edit and then I lost speech. I tried turning Voiceover back on but with no luck. So I restarted the machine. It started fine but again, no speech when I pressed keys. Yet Voiceover does start cause it greets me, and so does Skype, so I know the programs are working. It seems that my keyboard control has completely gone. I checked to see if it was because I had it on Greek layout but that's not the case because even the command for turning VO on and off isn't working. I have an external keyboard but don't know where it is right now to test if it's the hardware. Any suggestions or help would really be appreciated. I have no other modern machines available now except the large desktop that I'm working on which is downstairs and I'm now living upstairs. I'm on Windows now, and this pc has some kind of a mic/line in problem, so aside from replying here, I can only use MSN scholar1983@hotmail.com, e-mail magkisa83@gmail.com or, as a last resort, the chat portion of Skype Therebetisa.

Thanks,
Eleni

Post 2 by Eleni21 (I have proven to myself and the world that I need mental help) on Thursday, 12-Nov-2009 20:59:17

Okay. I got my external keyboard and it works fine. whatever this
is, it seems to be a hardware issue. I wonder if it'll help to
upgrade to the latest version of Leopard. I'm gonna do an update and
see what happens. Last time, I had a similar problem, only it was just a few keys. Now, it seems to be the whole keyboard. In any case, they put a whole new one, so this shouldn't be happening. And after playing with the external, I found that the escape got stuck when I pressed it and I can't do a shift tab, though tab works. Ineed to change synths to see if shift is working or not cause Dimitris from Acapella doesn't raise pitch for capital letters. It also seems that a key is missing on this external one. On the Macbook itself, there are four keys on the left side. This one only has three, and whichever one it's missing, it's really making it hard to do things.

Post 3 by Eleni21 (I have proven to myself and the world that I need mental help) on Friday, 13-Nov-2009 21:07:21

Okay, I dodn't get this at all. I did a software update, and the problem still continued. So, deciding that it was time to send it to Apple, I saved my documents and files to the desktop and deleted them off of here. I also got rid of one or two programs. I disconnected the external keyboard and now the built-in one works. I don't know for how long or what was wrong with it. Any ideas? Should I still send it in to Apple?

Post 4 by Eleni21 (I have proven to myself and the world that I need mental help) on Sunday, 15-Nov-2009 12:25:54

Well, the built-in keyboard started working as I said, but only for a bit. Then it quit again. Now I can't even turn the machine on. I tried charging it and that didn't work. I removed the battery to use it on ac power and still no luck. I've got files in there that I want to delete before sending it in. We have another Macbook in the house and I tried both adapters and got the same result. Is there a way for me to jump start mine with the other one, or to connect the two using a usb cord or something so I could access the hard drive? I want to remove the drive and put it in the other Mac but Mom says that'll void the warranty. At this point, I don't really care. I just want my files out and for this to end. Please, if anyone can help me, I'd really appreciate it.